We have set out our answers to the most frequently
asked questions below. If you cannot find the information you need, please contact
us.
Please also refer to our site privacy policy
as well as our terms and conditions for more
information.
What is the 5050 Pledge?
What cards we accept?
What currencies can I pay in?
Is it safe to order online?
How do we ship & what are the costs?
Our pledge to you is a 14 day money back guarantee* for any item purchased
from us that you are not entirely happy with. We are confident that all our
products are of the highest standard but our guarantee means that you can buy
with confidence from us. See here for more.
*Please ensure that goods returned are intact and include all packaging, 14 days from the time you receive the item.
We accept payments through Visa (including Electron), Mastercard & Laser cards.
We also accept payments through Paypal.
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We accept payments in:
- Euro (€)
- US Dollars ($)
- Sterling (£)
- Japanese Yen (¥).
How do we ship & what are the costs?
We ship all items by fully trackable post within Ireland. For the UK, the rest of Europe and Worldwide we do the same depending on the size of your order. In the case of a large order we will use TNT or Fed Ex Couriers.
Orders received before 12 Noon will be shipped same day, all other orders will be shipped the next day but
in the unlikely event of a delay we will inform you immediately. Shipping costs can be found here.
Look out for our Free Shipping Notice on some selected products
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